MatthewMiles
April 06, 2023
"Wait till it goes on sale."
I must say the styles are very chic but it's not couture. The quality you get it's not worth the price. I've ordered 3 times too many and was disappointed 2 times. If you must buy, with till there is a sale.
Martha.Prescott
August 24, 2022
"Big girls get no love here."
If you're over a size 10 don't bother - they have about 3 outfits in any sizes larger. Major disappointment because even at first glance I would buy 20 outfits from here.
"Dont buy here"
I paid $92 for a Dress that I have no status on plus they sent me an email requesting a photo ID and a picture of my credit card front and back. This people dont answer the phone
IrmaSanders
April 26, 2022
"Worst product ever"
I spent $99 on a top and earrings. First of all sewing was so bad looked like high school kids work. Strings all over coming off. I ordered size 2xl and it was like a small in usa sizing. Cheapest material ever on both top and earrings. I have it away to one of my tiny students. Ever buy from them again.
AshleySimpson
March 08, 2022
"Poor Quality, Cheap"
I ordered a pair of booties, I didn't wear them right away. When I did put them on I took a few steps and the heel broke. Luckily it was when I was inside and not outside. The shoes were poorly made like they stapled them together or something. When reporting the issue the Customer Service was bad also.
BobbySims
February 07, 2022
"Scam, rip off and horrible quality."
Lied and stated the product was inspected before being shipped. The dress was cut and thread coming out.
DustinHicks
September 16, 2021
"Disgraceful"
I ordered a dress, that came in today. Upon trying on I immediately noticed 2 small holes under the belt. I contact the company & send pictures. They respond by saying I must have done something to the dress because their "quality control department" wouldn't have missed that. Again I stress it's UNDER the belt. So it was very well missed & as a small business owner myself, I know the importance of customer service and accepting if I've done something wrong. The response from them was not only absurd but extremely unprofessional. First & last time I order from them & I will continue to spread the word to others, not to order either.
blueleopard948
July 19, 2021
"Where is my dresses!"
Bought with this company and wait my package for over 3 months now. I meant how come! I dont want credit store i want refund!
crazytiger447
June 10, 2021
"Deplorable Customer Service & a SCAM!"
I highly recommend caution with this company! Their customer service is the worse I've ever seen! I made an order with them and within 5 hours, sent a message requesting it was cancelled. The attendant confirmed the items were not yet shipped. But she refused to cancel the items. I told her I did not want to receive them. Apparently the company shipped the items anyway. I never received them. And now I am in this crazy frenzy to place a claim with the USPS because the company refuses to address the dispute with my credit card company. Not only did they charge my card without my consent and provide deplorable service, but they are refusing to address the fact that I did not receive the items. I highly recommend caution with use of this company. Chic Couture is a scam company who has policies and procedures in effect that solely benefit the company. The company has no concern for its customers.
"Terrible back to Macy's and Target at least I know I'll get my money worth there"
I am soooo dissatisfied I thought you guys would have at least been legit and the customer service is terrible I'm done purchasing from these fake boutiques the outfits are not true to size and I am smaller in size than the model and can't even get the actual size that I purchased for spending over $100
sinmecola
February 17, 2021
"HORRIBLE"
MY ITEMS WERE 250$ and as soon as I received them, the packaging was damaged and the clothes looked like they were worn before being dispatched. And their customer service is HORRIBLE! Not worth it. Now I'm stuck with clothes I can't wear because it's like they came off someone else's back and they don't seem to be bothered!
JohnRichardson
November 19, 2020
"Never received my item and I wasn't refunded"
I ordered an item in April 2020 the item was never delivered and it shows on my account that the item was delivered, I contacted them throughout the months asking for a refund. I was told that until the item wasn't delivered back to their warehouses I cannot get a refund and up to this day 7 months after I was never refunded. I am disappointed in chic couture because I have been a customer for over 5 Years and this is the payment I receive
brownmouse807
July 05, 2020
"Grossly disappointed"
I bought clothes from this website back in Nov 2019. All were on sales, with extra 75% off. So I got clothes for almost $1600 and paid $400.
First of all they shipped my things in 2 boxes without telling me. I had to call to find out why I did not receive all my clothes and that was when they told me they split the things in 2 boxes.
Secondly, they put the original price on the packing slip. Not the sales price, and not the 75% off price, but the original price. I was asked to pay over $300 as custom duties when I received the first package and over $700 when I received the second one. The packing slips on the 2 boxes were the same.
I ended up not receiving one of the skirts I ordered.
Thirdly, most of the clothes I bought do not fit, they are mostly small and I cannot even wear them. I am never buying from this site again
bluemouse794
July 03, 2020
"Wondering if it's a scam"
Ordered & paid for a product on 4/17. Rcvd email on 4/19 that it was shipped & I that I would get updates on the delivery. I never heard from them again and 11 weeks later I am still waiting...
angryzebra309
July 29, 2019
"My dresses way too small"
I ordered here but my dress too small. And the dress is cheap looking. Its not what on website at all. I am very confused how to wear it. I expect more. Very sad